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UX & SERVICE DESIGN

UX Design

User Experience Design is a holistic, multidisciplinary approach to the design of user interfaces for digital products, defining their form, behavior, and content.

Imagining digital experiences especially designed for some people is my my way to (try to) change people's lives. That's why I always focus in my work on final user, who he really is, how he behaves and why.

USER RESEARCH  Shadowing, interviews, focus groups, online forms, personas, customer journey map...

USER RESEARCH

Shadowing, interviews, focus groups, online forms, personas, customer journey map...

IDEATION  Design thinking workshops, benchmark/market study, positioning & service pitch...

IDEATION

Design thinking workshops, benchmark/market study, positioning & service pitch...

DESIGN  Experience map, information design, design principles, UX writing, wireframes...

DESIGN

Experience map, information design, design principles, UX writing, wireframes...

USER TESTS  In situ or remote tests, analytics... and redesign!

USER TESTS

In situ or remote tests, analytics... and redesign!

 

Plus...
Business model, pitch & product roadmap, to get a whole vision on the service we will create together.

How?
Design sprints, long-time projects, training, coaching...